BUSINESS IS BUILT ON REPUTATION 

WE ARE ALWAYS HAPPY TO HEAR FROM CLIENTS RECOMMENDING OUR TEAM AND  THE WONDERFUL SERVICE THEY PROVIDE 

From: John Richards
Sent: 23 August 2018 07:13
To: Recovery
Subject: Many thanks . . . .

Dear Sirs,

I’m writing to thank you, and in particular your recovery driver, for rescuing my wife and myself when our car broke down on A46 Lincoln By-pass yesterday.

The fan belt failed on our Toyota Avensis, and after a response by the RAC it was deemed necessary to take us home to Louth in a truck, with the ailing car on the back.

After some administrative bungling by the RAC it was over four hours from the initial call before the truck got to us. Fortunately it was Andy Webb at the wheel, and as darkness took over he set about reassuring us from what had become a stressful situation. He was friendly, courteous and efficient and soon got the car loaded and us installed in the cab. It took most of an hour to get back to Louth, where the procedure was reversed, and throughout Andy was chatty and supportive.

I should mention that my wife and I are in out 70’s, and I have a heart condition (angina) which requires daily medication whilst I await a bypass operation in Nottingham. The drugs were at home, and the time for taking them had become overdue. I am also an insulin-dependent diabetic, though I did have plenty of both insulin and glucose with me.

In 50 years of motoring I have never had need of a recovery truck before, and my experience with your company was positive.

Yours sincerely,

John Richards,
Lincolnshire.



ANOTHER SATISFIED CLIENT - WELL DONE TEAM HAMPSONS !!!! 



From: Matthew Oyitch
Sent: 10 November 2018 18:47
To: Recovery
Subject: Recovery

Hi,

In the early hours of this morning myself and my family had a puncher off the A52 near Grantham.

I would just like to express our thanks to your employee Lee who dealt with our issue extremely well and professionally!

Couldn’t have asked for better service with a smile!

Regards,



Matthew Oyitch

THEY JUST KEEP ROLLING IN - AS WE KEEP ROLLING OUT ASSISTING CLIENTS

Sent: 18 May 2018 20:39
To: Recovery
Subject:

Hi, 

On Tuesday evening one of your guys picked up my daughter and I and my car. 

The guy said that it was his day off. Can you please thank him very much for me. And your company the way you stepped in after the messed up night i had had. You restore  my faith in people and I just felt that Andy in the office and the recovery guy should know that they have been appreciated.

I was at grantham McDonald's abd taken to Deeping St James. 

😁😁

Kind regards


Debbie H
COMMENDATION FOR THE EXCELLENT WORK BY OUR GUYS


Sent: 10 May 2018 13:09
To: Recovery
Subject: Commendation

Just a quick note to say thank you to one of your staff members who attended my broken down car on the A1 southbound yesterday .  I didn't catch his surname but his first name was Mark.

My car had never broken down before so I was quite stressed by the experience - not least as I was stuck on a slip road and therefore a little vulnerable.   He was quick and efficient in loading up the car - but more importantly he went out of his way to provide reassurance that I would safely get to my destination.  He drove me to Peterborough Services where a relay service took over for the final leg to London.  

I hope you will pass on my thanks to Mark for his help yesterday.  He is an asset to your company.

Kind regards
Claire F

ANOTHER SATISFIED CLIENT AND COMPLIMENT - WELL DONE TEAM HAMPSON


Sent: 23 April 2018 12:50
To: Recovery
Subject: recovery 20/04/18

Good afternoon,

I would like you to forward my thanks to your driver who recovered me on Friday 20/04/18 evening form Gonnerby moor services.

He was a true gent and an absolute credit to your company.

After such disgusting service i had received from the RAC, he made the final leg of my journey extremely pleasant.

If you could pass on my thanks to him i would be grateful.

Kind regards

Stuart
GREAT COMPLIMENT ON ONE OF OUR TEAM - MAKES US SO PROUD


Sent: 25 April 2018 12:59
> To: Recovery
> Subject: Recovery of Jeep
>
> Hello
>
> I would just like to say thank you for the prompt recovery and transport of my Jeep yesterday 
>
> The driver was excellent very polite and arrived earlier than predicted. He took good care of us and my grandson loved his unexpected trip in the recovery vehicle.
>
> Thank you for your excellent service.
>
> Regards
>
> Sandy



                        HAVE YOU 'BIN' RECOVERED?  


Hampsons recovery once again come to the rescue! 

This time its a eight wheel roll on off bin wagon that has suffered a fire. Our skilled operative recovered from the busy A1 back to the company's depot.

For all your breakdown and recovery needs in Lincolnshire, Leicestershire and Nottinghamshire give us a call 


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